Privacy Policy

Last updated: May 2025

1. Introduction

VearBan (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding it.

This Site is built and operated on WordPress using the WooCommerce plugin. Some data collection and processing is handled directly by WooCommerce as our e-commerce platform. We encourage you to also review Automattic’s Privacy Policy.

2. Information We Collect

When you visit our Site or place an order, we may collect the following:

Order Information

Name, billing/shipping address, phone number, email address, and payment details (processed securely — we do not store card numbers).

Device & Usage Data

IP address, browser type, pages visited, referral source, and time spent on pages — collected via WooCommerce, Google Analytics, and cookies.

Account Data

If you create an account, your login credentials and order history are stored securely in our WordPress database.

Communications

Messages you send via email, WhatsApp, or contact forms for support or returns.

3. How We Use Your Information

To process and fulfil your orders and send order confirmations
To communicate about your delivery, returns, or refunds
To improve the Site experience and product offerings
To prevent fraud or unauthorised transactions
To send promotional messages (only if you have opted in)
To comply with legal obligations under Pakistani law

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share limited data with:

WooCommerce / WordPress — as our e-commerce platform
Payment Gateways — JazzCash, EasyPaisa, or other providers, solely to process your transaction
Courier/shipping companies — only your name and address, for delivery purposes
Legal authorities — if required by law or a valid legal order in Pakistan

5. Cookies

Our Site uses cookies to support essential functionality (shopping cart, sessions) and to collect basic analytics data. By continuing to use the Site, you consent to our use of cookies.

You may disable cookies through your browser settings; however, this may affect certain features of the Site.

6. Data Security

We take reasonable precautions to protect your information. Payment transactions are processed over an encrypted (SSL/TLS) connection via our payment partners. We do not store or have access to your full payment credentials.

7. Data Retention

We retain your personal data for as long as reasonably necessary to fulfil orders, handle returns, comply with legal requirements, and resolve disputes. You may request deletion of your data by contacting us directly.

8. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where legally permissible)
Opt out of marketing communications at any time

To exercise any of these rights, please contact us through the details on our Site.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their individual privacy policies.

10. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised effective date.