Shipping Policy

Last updated: May 2025

1. Where We Ship

VearBan delivers exclusively within Pakistan. We do not offer international shipping at this time.

2. Shipping Methods

We use different courier services depending on your delivery address. The most suitable shipping method for your location will be selected at the time of dispatch. You will be notified of the courier and provided a tracking number once your order is shipped.

Note: The courier assigned to your order may vary. All couriers we work with are reputable services operating within Pakistan.

3. Delivery Timeframe

Order Processing

1–2 business days after payment confirmation

Estimated Delivery

1–5 business days after dispatch

Business Days

Monday to Saturday, excluding public holidays

Delivery times are estimates and may vary based on your city, area, or courier workload. Remote areas may take slightly longer.

4. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout based on your delivery address. Any applicable charges must be paid before the order is confirmed.

5. Order Tracking

Once your order is dispatched, you will receive a tracking number via SMS or email. You can use this to track your parcel directly through the courier’s website or app.

If you have not received a tracking update within 2 business days of placing your order, please contact us and we will look into it right away.

6. Delays

While we always aim to dispatch orders promptly, delays can occasionally occur due to:

High order volumes during sale periods or holidays
Public holidays or courier closures
Adverse weather or road conditions
Logistical issues in specific regions

VearBan is not responsible for delays caused by third-party couriers, but we will always assist you in tracking or following up on a delayed shipment.

7. Failed or Missed Deliveries

If a delivery attempt is unsuccessful because no one was available to receive the parcel, the courier will typically attempt re-delivery or hold the parcel at a nearby facility. Please ensure your contact number and address are accurate at the time of ordering.

If an order is returned to us due to an incorrect address or repeated failed delivery attempts, a re-shipping fee may apply.

8. Damaged in Transit

If your order arrives visibly damaged from shipping, please photograph the parcel and the product before opening it fully, and contact us immediately. We will arrange a replacement or refund as applicable.

9. Contact Us

For any shipping-related questions, tracking issues, or concerns, please reach out to us through the contact details listed on our website. We aim to respond within one business day.