Privacy policy
1. Introduction
VearBan ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding it.
This Site is built and operated on Shopify. Some data collection and processing is handled directly by Shopify as our e-commerce platform provider. We encourage you to also review Shopify's Privacy Policy.
2. Information We Collect
When you visit our Site or place an order, we (and Shopify on our behalf) may collect the following information:
Name, billing/shipping address, phone number, email address, and payment details (processed securely by Shopify we do not store card numbers).
IP address, browser type, pages visited, referral source, and time spent on pages collected automatically via Shopify analytics and cookies.
If you create a Shopify account, your login credentials and order history are stored on the platform.
Messages you send us via email, WhatsApp, or contact forms for support or returns.
3. How We Use Your Information
- To process and fulfil your orders and send order confirmations
- To communicate about your delivery, returns, or refunds
- To improve the Site experience and product offerings
- To prevent fraud or unauthorised transactions
- To send promotional messages (only if you have opted in)
- To comply with legal obligations under Pakistani law
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share limited data with:
- Shopify as our platform and payment processor
- Courier/shipping companies only your name and address, for delivery purposes
- Legal authorities if required by law or a valid legal order in Pakistan
5. Cookies
Our Site uses cookies small text files stored on your device to support essential functionality (shopping cart, sessions) and to collect basic analytics data. By continuing to use the Site, you consent to our use of cookies.
You may disable cookies through your browser settings; however, this may affect certain features of the Site.
6. Data Security
We take reasonable precautions to protect your information. Payment transactions are processed over an encrypted (SSL/TLS) connection via Shopify's secure checkout. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data for as long as reasonably necessary to fulfil orders, handle returns, comply with legal requirements, and resolve disputes. You may request deletion of your data by contacting us directly, subject to legal retention obligations.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where legally permissible)
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us through the details on our Site.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their individual privacy policies.
10. Updates to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised effective date.